Welcome to Prestigious Home Lot Limited! We are committed to providing you with a seamless and satisfying shopping experience. Please review our shipping policy to understand our procedures and practices.

Shipping Locations:

We currently offer shipping services within Lagos, Nigeria. For customers outside Lagos, please contact our customer service team to discuss potential shipping arrangements.

Processing Time:

- Orders are processed within 1-2 business days. 

- Orders placed on weekends or holidays will be processed the next business day.

- You will receive a confirmation email once your order has been processed and is ready for shipment.

Shipping Methods and Delivery Times:

We offer the following shipping options:

1. Standard Shipping:

   - Delivery Time: 3-5 business days

   - Cost: Free for orders over ₦100,000. For orders below ₦100,000, a flat rate of ₦5,000 applies.

2. Express Shipping:

   - Delivery Time: 1-2 business days

   - Cost: ₦8,000 flat rate

3. Same-Day Delivery

   - Available for select locations within Lagos.

   - Orders must be placed before 12 PM to qualify.

   - Cost: ₦15,000 flat rate

Order Tracking:

- Once your order has been shipped, you will receive a tracking number via email.

- You can use this tracking number to monitor the status of your shipment on our carrier's website.

Shipping Confirmation and Order Updates:

- You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

- For any updates or changes to your shipping details, please contact our customer service team as soon as possible.

Shipping Restrictions:

- We currently do not ship to P.O. Boxes.

- Some remote areas may require additional time for delivery. Our customer service team will notify you if there are any delays.

Damaged or Missing Items:

- If you receive a damaged item, please contact us within 48 hours of delivery.

- Provide a detailed description of the damage and include photos if possible.

- If your order is missing any items, please contact us immediately so we can resolve the issue.

International Shipping:

- At this time, we do not offer international shipping. We are working to expand our shipping options in the future.

Contact Us:

For any questions or concerns regarding our shipping policy, please contact our customer service team:

- Phone: +234 812 6384 093

- Email: sales@prestigioushomelot.com

- Office Hours: Monday to Friday, 9 AM - 6 PM WAT

Thank you for shopping with Prestigious Home Lot Limited. We appreciate your business and are here to ensure you have a great shopping experience.